Complex Care Services

Complex Care services in South Devon and Torbay

Our staff provide holistic assessment, care and support. We do not believe in task driven care, we believe in every person having the right to live a dignified life, however they choose.

Quality of life is everything and our staff will help you to decide and plan how this can be maintained or improved.

Our highly trained complex care team recognise that the comfort of your own home, surrounded by family and friends, gives you control and adds to your overall wellbeing and independence.

What is Complex Care?

In brief, complex care, also known as long-term care or continuing care, is given to patients with significant, continuing healthcare issues such as chronic illness and disabilities that can arise after receiving hospital treatment.

These health care issues could include brain damage, spinal cord injuries, multiple sclerosis, muscular dystrophy, ventilators, Gastrostomy feed needs such as PEG, Epilepsy, and learning disabilities.

Complex care requires the carer to be proficient in an array of specific caring methods. Carers should also facilitate patients to leadĀ active,Ā independent lives whenever possible.

Can Carers provide Complex Care?

Carers can provide complex care to patients but, as mentioned above, they need to be proficient in specialist care techniques.

These could include enteral/PEG feeding, stoma care, gastrostomy feeding, nasopharyngeal suctioning, oral suctioning, bowel management, oxygen therapy and tracheostomy care.

For the patient and their family, it can be challenging to find carers with the experience needed for individual complex care needs.

This is why training centres, like Caring for Care, are so important. We provide the training that is necessary in order for carers to deliver high-quality care for individuals with complex care requirements.

The needs of individuals dictate the type of complex care a carer needs to provide and therefore the type of training they need to undertake.

This is important for two reasons. Firstly, the carer needs to be proficient in the complex care they are providing, to avoid any incidences, which could lead to the inadvertent harm of the patient.

Secondly, by acquiring the knowledge to treat a complex care patient, the carer knows how to help the patient lead independent, active, and fulfilled lives


Our complex care services include:

  • Ventilator careĀ 
  • Tracheostomy careĀ 
  • Bowel careĀ 
  • Stoma care
  • Catheter careĀ 
  • Oxygen therapyĀ 
  • tracheostomy care
  • Epilepsy managementĀ 
  • Gastrostomy careĀ 
  • Falls management

High Quality Staff

All staff are criminal record checked and references are obtained. Full mandatory training and specialist training is given to each staff member. This training will be refreshed on a regular basis to ensure correct practices are being used within the community.

Bay Care are always on the lookout for motivated, enthusiastic and compassionate people to join our team, so if you believe you have what it takes to perform in this challenging yet highly rewarding environment, please do get it touch with our team today!Ā 

Locations we cover

Torbay ā€“ Including Stoke Gabriel



Ashburton & South Brent

Newton Abbot

Bovey Tracey

Need support?

Our Team are on hand to help

If you or one of your family members needs support, Bay Care are here to help. Simply give us a call or fill in our contact form and one of our staff will be in touch as soon as possible.